Privacy Policy
Effective Date: January 15, 2025
1 Information We Collect
felythonarive collects various types of information to provide you with our
personal budgeting services and improve your financial management
experience. We gather this information through different methods when
you interact with our platform.
• Personal identification information (name, email address, phone
number)
• Financial data you voluntarily input for budgeting purposes
• Device information and browser details
• Usage patterns and interaction data with our platform
• Communication preferences and customer service interactions
• Location data (general geographic region only)
We only collect information that's necessary for providing our
budgeting services or improving your user experience. You have control
over what financial information you choose to share with our platform.
2 How We Use Your Information
Your information helps us deliver personalized budgeting tools and
maintain the security of your account. We use collected data to process
your requests, provide customer support, and send relevant updates
about our services.
We analyze usage patterns to identify areas where we can improve our
budgeting features and develop new tools that better serve your
financial planning needs. This analysis is performed on aggregated,
anonymized data whenever possible.
We never sell your personal information to third parties or use your
financial data for marketing purposes unrelated to our budgeting
services.
Communication from felythonarive includes service announcements, security
alerts, and optional educational content about personal finance
management. You can modify your communication preferences at any time
through your account settings.
3 Information Sharing and Disclosure
felythonarive maintains strict controls over information sharing. We do not
sell, rent, or trade your personal information with other companies for
their marketing purposes. Limited sharing occurs only in specific
circumstances outlined below.
We may share information with trusted service providers who help us
operate our platform, process payments, or provide customer support.
These partners are bound by confidentiality agreements and can only use
your information for the specific services they provide to felythonarive.
Legal compliance may require us to disclose information when responding
to court orders, legal processes, or protecting the rights and safety
of our users. We will notify affected users when legally permissible.
In the unlikely event of a business merger or acquisition, user
information may be transferred to the acquiring company. We would
provide advance notice and ensure continued protection of your data
under this privacy policy.
4 Data Security and Protection
We implement comprehensive security measures to protect your
information from unauthorized access, alteration, or destruction. Our
security framework includes encryption, secure data centers, and
regular security audits.
All financial data you enter into our budgeting tools is encrypted both
in transit and at rest. We use industry-standard SSL/TLS protocols for
data transmission and AES-256 encryption for stored information.
Access to your personal information is restricted to authorized felythonarive
personnel who need it to provide services or support. Our team members
undergo background checks and sign confidentiality agreements.
While we maintain robust security measures, no system is completely
immune to security risks. We continuously monitor for threats and
update our security practices to address emerging challenges in data
protection.
5 Your Privacy Rights
Under Canadian Privacy Laws, You Have the Right To:
Access your personal information and receive a copy of the data we
hold about you. Request corrections to inaccurate or incomplete
information. Delete your account and associated data, subject to
legal retention requirements.
You can exercise these rights by contacting our privacy team at the
information provided at the bottom of this policy. We will respond to
requests within 30 days and may need to verify your identity before
processing certain requests.
To delete your account, you can use the account closure option in your
settings or contact customer support. Account deletion removes your
personal information from our active systems, though some information
may be retained in backup systems for a limited period.
You have the right to withdraw consent for optional data processing
activities, such as receiving marketing communications or participating
in product improvement studies. Core budgeting functionality may
require certain data processing to operate properly.
6 Data Retention and Deletion
We retain your information only as long as necessary to provide our
services, comply with legal obligations, and resolve disputes.
Different types of information have different retention periods based
on their purpose and legal requirements.
| Data Type | Retention Period | Purpose |
|---|---|---|
| Account Information | Duration of account + 2 years | Service provision and legal compliance |
| Financial Data | Duration of account + 1 year | Budgeting services and fraud prevention |
| Support Communications | 3 years | Customer service and dispute resolution |
| Usage Analytics | 2 years (anonymized) | Product improvement |
When retention periods expire, we securely delete or anonymize your
information. Deleted data is removed from our active systems and
scheduled for permanent deletion from backup systems within 90 days.
7 International Data Transfers
felythonarive primarily stores and processes data within Canada. However, some
of our trusted service providers may process information in other
countries with adequate data protection laws.
When we transfer data internationally, we ensure appropriate safeguards
are in place, including contractual protections and compliance with
applicable data protection regulations. All international partners must
meet our strict privacy and security standards.
We regularly review our data processing arrangements to ensure
continued compliance with Canadian privacy laws and international best
practices for cross-border data protection.
8 Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your
browsing experience, remember your preferences, and analyze website
performance. These technologies help us provide personalized budgeting
tools and improve our services.
Essential cookies are necessary for basic website functionality and
cannot be disabled. Optional cookies for analytics and personalization
can be managed through your browser settings or our cookie preference
center.
We use first-party cookies for core functionality and carefully
selected third-party cookies for analytics and performance monitoring.
All cookie usage complies with Canadian privacy regulations and
industry standards.
9 Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in
our services, legal requirements, or privacy practices. Material
changes will be communicated through email notifications and prominent
website notices.
Minor updates, such as clarifications or contact information changes,
may be posted without additional notification. We encourage you to
review this policy regularly to stay informed about how we protect your
information.
Updated policies become effective 30 days after posting, giving you
time to review changes and contact us with questions. Continued use of
our services after the effective date constitutes acceptance of the
updated policy.
Privacy Questions and Contact Information
If you have questions about this privacy policy or want to exercise your
privacy rights, please contact us:
felythonarive Privacy Team
21 3rd Ave, Kitchener, ON N2C 1N7, Canada
Phone: +1 (780) 523-4595
Email: info@felythonarive.com
We aim to respond to all privacy inquiries within 30 days and are committed to resolving any concerns about your personal information.
felythonarive Privacy Team
21 3rd Ave, Kitchener, ON N2C 1N7, Canada
Phone: +1 (780) 523-4595
Email: info@felythonarive.com
We aim to respond to all privacy inquiries within 30 days and are committed to resolving any concerns about your personal information.